FAQ
Common questions
Everything about buying pre-owned couches in NJ, PA, and NY — cleaning, delivery zones, free pickup, mattresses, and returns.
What we sell
Pre-owned designer couches from Restoration Hardware, LoveSac, West Elm, Pottery Barn, Crate & Barrel, Room & Board, Hickory Chair, Article, Joybird, Macy's, Ashley, and Raymour & Flanigan. Sectionals, sofas, loveseats, sleeper sofas, recliners, and chaises — all professionally cleaned before sale.
CouchSurfer in Mays Landing, NJ. We sell pre-owned designer couches at roughly half of retail and offer free curbside delivery in South Jersey and the Philadelphia metro, plus paid in-home delivery to NYC, North Jersey, and PA suburbs.
Mostly used and professionally refurbished — but every listing has full condition disclosure and 4+ photos. Some pieces are new-in-box overstocks. Mattresses can be new-in-box or pre-owned and are always disclosed.
Cleaning & quality
Mytee professional hot-water extraction with TMF Black Label, TMF Unchained, and TMF Cotton & Linen products. Multiple passes, every time. Leather pieces are conditioned with Lexol or Leather Master.
We disclose the source environment on every listing. If a couch came from a pet or smoking household, we say so — and we don't take couches with strong odors at all.
Buying
We pre-disclose all flaws on every listing. All sales are final, but we'll work with you if a couch arrives materially different from the listing.
Yes. Showroom visits are by appointment in Mays Landing, NJ. Just message us through the site or Facebook Marketplace.
Coming soon — currently exploring partners. In the meantime, we accept all major cards and can hold a couch with a deposit.
Delivery
Free curbside delivery in South Jersey (Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, and Salem counties) and the Philadelphia metro. Paid in-home delivery to NYC's five boroughs, North and Central Jersey, and PA suburbs starting at $249.
We don't ship couches outside the tri-state area, but mattresses ship curbside-only across the entire continental United States.
Yes — just ask when you reserve and we'll get one to your building.
Mattresses
Brand new — never slept on, factory sealed. Unlike our couches (which are pre-owned and professionally cleaned), our mattresses are 100% new from manufacturer overstock. The discount comes from buying direct, not from second-hand product.
Top-tier name brands — Sealy, Stearns & Foster, Tempur-Pedic, Serta, Purple, and similar. Inventory rotates; message us if you're after a specific brand or size.
Curbside-only via dedicated freight from our warehouse, anywhere in the continental U.S. Buyer brings it inside.
Free couch removal
CouchSurfer removes qualifying couches free of charge in South Jersey and the Philadelphia metro. Submit your couch with photos at njcouchsurfer.com/free-couch-removal — most submissions hear back in 24–48 hours.
Submit your couch via the Free Couch Removal form with photos. We're selective so we can keep our standards high — quality brands and good condition get fast yeses.
Sometimes. If you're buying from us and have a quality couch to part with, ask — we may credit you toward the new one.